Terms & Conditions

Divine Alchemy by Iren / Customer termsPre-launch review · 2 October 2026

Clear information for choosing, ordering and caring for your purchase.

OWNER REVIEW · TERMS NOT FINALISEDThis page is being completed before launch. Confirm the marked commercial arrangements and check their consistency with checkout and order emails before using these terms for live sales.

01 / The seller

Divine Alchemy by Iren is operated by Iryna Petkevych, a sole trader registered in Poland. NIP: 7831880800.

Business and correspondence address: ul. Zamknięta 10 lok. 1.5, 30-554 Kraków, Poland.
Email: divinealchemybyiren@gmail.com
Telephone: +48 794 721 604.

This correspondence address is separate from the goods-return address in our Returns & Refunds policy.

02 / Products and prices

Read each product description for its materials, dimensions, quantity and other characteristics. Handmade items can vary in appearance. Follow the candle-care and safety instructions supplied with the product.

The store currently displays prices in Polish złoty (PLN). Review the products, quantities, delivery charges and total at checkout before submitting an order.

OWNER REVIEW · PRICE & TAX DISPLAYConfirm the seller’s VAT treatment and all required tax and price statements. Align the product pages, checkout, invoices and order emails. No tax status is inferred from the current settings.

03 / Placing an order

Choose your items, review the cart and enter the information requested at checkout. Guest checkout is enabled; an account can also be created through Patron Cabinet.

OWNER REVIEW · CONTRACT FORMATIONSpecify when an order becomes a binding contract, distinguish any receipt acknowledgement from acceptance, and confirm how the contractual information is sent in a durable form. Check the final checkout button and order-email wording before launch.

04 / Payment and delivery

Orders will be dispatched from Poland. Delivery destinations, services, rates and processing times are being finalised. Read Delivery & Payment and the information displayed at checkout.

OWNER REVIEW · LIVE CHECKOUTConfirm the final payment methods and delivery arrangements. WooPayments is currently in test mode. The present Poland / Free shipping setting must be reviewed; it is not a promise of free delivery for all orders.

05 / Returns and complaints

Our Returns & Refunds policy explains withdrawal, refunds, returning goods and complaints about damaged, incorrect or non-conforming products. It includes the relevant contact and return addresses.

Being handmade or discounted does not by itself remove statutory rights. These terms do not exclude mandatory consumer protections.

06 / Business purchases

For wholesale enquiries, visit B2B. The current wholesale process requires confirmation of availability, delivery costs, applicable VAT and timing before the order is accepted or payment requested.

See the business-purchase section of Returns & Refunds for the distinction between professional business purchases and any consumer-equivalent protections provided by law.

07 / Accounts and personal data

Keep your account credentials private and contact us if you need help with an account. See Privacy Policy (GDPR / RODO) for information about personal data and the items still awaiting confirmation.

OWNER REVIEW · FINAL LEGAL CHECKConfirm the rules for electronic account services, available contract languages, applicable law and dispute-resolution information. Check that the final wording preserves mandatory consumer rights and does not refer to discontinued dispute platforms.

Questions before ordering?